1. Agreement to Terms and Conditions

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and CarrierKarma ("Company", "we", "us", or "our"), concerning your access to and use of the CarrierKarma.com website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").

By accessing the Site, you agree to these Terms and Conditions, including our Privacy Policy and any supplemental terms and conditions or documents incorporated by reference. If you do not agree with these Terms and Conditions, you are prohibited from using the Site and must discontinue use immediately.

2. Ineligible Business Types

Accounts and access to the Site are at our discretion. We do not provide services for the following business types: Trucking Companies, Dispatch Services, Attorneys and Law Firms, Business Consultants, Authority Services, Compliance Services, Staffing Agencies, and Outsourcing Services.

3. Age Restriction

The Site is intended for users who are at least 18 years old. Persons under 18 are not permitted to use the Site.

4. User Accounts and Responsibilities

To create an account, you must provide accurate and current registration details. By creating an account, you agree to keep your account credentials confidential, refrain from sharing credentials with anyone outside your organization, and notify us immediately of any unauthorized access to your account.

5. Intellectual Property Rights

All intellectual property rights in the Site and its content are owned by CarrierKarma or its licensors. You are granted a limited, non-exclusive license to access the Site for personal, non-commercial use. Unauthorized copying, distribution, or commercial use of content is strictly prohibited.

6. Contributions and User Content

By posting or sharing content, including reviews, ratings, comments, or other information on the Site, you grant us a perpetual, royalty-free, worldwide license to use, copy, display, distribute, and modify your Contributions for the purpose of operating and promoting the Site and Services. Contributions must be truthful, based on your factual experiences, and must not be false, misleading, libelous, defamatory, offensive, or harassing.

7. Prohibited Activities

You agree not to use automated systems to access the Site without authorization, circumvent security measures, use the Site for illegal purposes, share account credentials with ineligible third parties, or engage in any conduct that may harm CarrierKarma or users of the Site.

8. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF.

9. Termination

We may terminate or suspend your account and access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Site will cease immediately.

10. Limitation of Liability

IN NO EVENT SHALL CARRIERKARMA, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SITE.

11. Governing Law

These Terms shall be interpreted and governed by the laws of the State of Indiana, United States of America, without regard to conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Indiana.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

13. Contact Information

CarrierKarma
Fort Wayne, IN, 46815
Email: support@carrierkarma.com

Introduction

CarrierKarma ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, company name, MC number, and address that you voluntarily provide when registering or using our services.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, and access times.
• Data From User Contributions: Information you provide when submitting reviews, ratings, or comments about carriers.
• Financial Data: Limited financial information related to payment processing, primarily stored by our payment processor.

How We Use Your Information

We use collected information to:

• Create and manage your account
• Process payments and transactions
• Provide customer service and support
• Display your public contributions (reviews, ratings)
• Improve our services and user experience
• Send important updates and communications
• Prevent fraud and protect against criminal activity

How We Share Your Information

We may share your information in certain situations:

• By Law: When required to respond to legal process or protect rights and safety
• Service Providers: With third parties that perform services for us (payment processing, hosting, customer service)
• User Contributions: Your reviews and ratings are publicly viewable on the Site
• Business Transfers: In connection with mergers, acquisitions, or sale of assets

We do not sell your personal information to third parties.

Your Rights and Choices

You may:

• Review and update your account information
• Request access to your personal information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Control cookie settings in your browser

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no security measures are perfect, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

CarrierKarma
Fort Wayne, IN, 46815
Email: support@carrierkarma.com

1. Introduction

This License Agreement governs your use of the CarrierKarma website and services. By accessing or using the Platform, you agree to be bound by the terms and conditions of this Agreement.

2. Use License

Grant of License: CarrierKarma grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform strictly in accordance with this Agreement and our Terms of Service.

Restrictions: You are prohibited from reproducing, distributing, modifying, or creating derivative works of the Platform content, using the Platform for unlawful purposes, or engaging in conduct that may harm CarrierKarma or its users.

3. Intellectual Property Rights

The Platform and its entire contents, features, and functionality are owned by CarrierKarma, its licensors, or other providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

4. Disclaimers

The Platform is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We do not guarantee that the Platform will be uninterrupted, timely, secure, or error-free.

5. Limitation on Liability

To the fullest extent provided by law, CarrierKarma will not be liable for damages of any kind arising out of or in connection with your use of the Platform, including direct, indirect, special, incidental, consequential, or punitive damages.

6. Governing Law

All matters relating to the Platform and this Agreement shall be governed by and construed in accordance with the internal laws of the State of Indiana, United States of America.

7. Termination

This license is effective until terminated. Your rights under this license will terminate automatically without notice if you fail to comply with any term(s) of this Agreement. Upon termination, you must cease all use of the Platform and destroy all copies of any content obtained from the Platform.

8. Indemnification

You agree to indemnify, defend, and hold harmless CarrierKarma and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of the Platform or violation of this Agreement.

9. Modifications

CarrierKarma reserves the right to modify this License Agreement at any time. Any modifications will be effective immediately upon posting. Your continued use of the Platform after any such modifications constitutes your acceptance of the new License Agreement.

10. Severability

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original provision.

11. Contact Information

If you have any questions about this License Agreement, please contact us at:

CarrierKarma
Fort Wayne, IN, 46815
Email: support@carrierkarma.com